Prices include VAT with XX % on dietary supplements.
Better You USA sends your package freely within the sate of California. Packages outside California are charged with a shipping charge that is automatically placed on the order of the selected state and zip code. The package will be sent to your nearest postal agent or added to your mailbox.
The processing of your order takes place on the next working day after ordering and then shipped within 1-3 business days (not Saturday, Sunday and other holidays). Packages arriving at the Post Office are 14 days from the date of arrival before it is automatically returned to us.
Better You USA reserve for any delays caused by, for example, operating errors, strikes, errors in the postal distribution or other unpredictable events beyond Better You USA’s control.
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RETURNS / REFUND
BETTER YOU USA’s commitment is always to your health and well-being. We are committed to deliver the highest-quality, most nutritionally sound products and deliver them to you.
Because we maintain such high quality control standards, we’re not able to refund for shipments that are sent back, refused or marked as returned to sender. Any boxes that are sent back or marked as “return to sender” or “refused” will be disposed of as we will not re-use or re-sell anything once it ships from our warehouse.
Why? Because at every touchpoint we want to maintain the integrity of our products and to ensure the health safety of our current and future customers.
So, once an order ships from our warehouse, it is final sale.
If you have any concerns however, we’re always happy to help!